Frequently Asked Questions
What makes Rannr shoes different?
We bridge the gap between structural support and a clean, premium aesthetic. Rannr is a dedicated shoe brand built to handle the fast pace of modern daily life without relying on over-the-top gimmicks or passing trends.
Are Rannr shoes meant for specific sports or everyday wear?
They are built for the way you actually live. Whether you are stepping onto a court or navigating a packed workday, our shoes focus on day-long comfort, proper lateral stability, and clean lines that adapt to your schedule.
What kind of materials do you use?
We use premium tech-knit meshes and high-quality outsoles that offer excellent grip and durability while keeping the shoe lightweight and breathable for all-day wear.
How do I find my correct fit?
Our shoes generally fit true to standard sizes. For specific measurements and a step-by-step sizing guide to ensure the perfect fit, please head over to our dedicated Size Chart page.
What payment options do you accept?
We accept all major credit and debit cards, UPI, net banking, and secure digital wallets. All transactions are fully encrypted to keep your details safe.
Can I change or cancel my order after placing it?
We process orders quickly to get your shoes moving. If you need to make an immediate change or cancellation, please contact our support team as soon as possible, and we will do our best to assist you before it leaves the warehouse.
How can I track my shipment?
Once your order is processed, you will receive a tracking link via email or SMS so you can follow your package directly from our facility to your doorstep.
What is your return and exchange policy?
We want to make sure you love your pair. To understand our eligibility criteria, process a request, or view specific guidelines, please visit our full Returns & Exchange Policy page.
Do you ship across India, and how long does it take?
Yes, we ship nationwide. Because delivery windows vary depending on your specific location and courier partners, please check out our Shipping Policy page for full details.
How do I take care of my Rannr shoes to make them last?
To maintain the premium look of the materials, we recommend wiping them down with a damp cloth and mild soap when needed. Avoid machine washing or direct heat.